Use Bench if you like to pay $$$ for services and never receive them. It has been 4 months since I have received confirmation from Bench regarding refunds for tax and bookkeeping services they never finished or provided. I have not received any updates after reaching out multiple times and I have not received any refunds for services not completed. Still out $8K and can't get a response or refund. Stay as far away from Bench as you can.

Easy accounting I run a startup, and we experiment with different business models a lot. The team at Bench is making it easy for us to categorize our transactions, and all of our payment accounts are integrated with Bench. It takes me no more than 30 minutes every month to review everything. Our account leads are helpful, friendly, and prompt. I recommend Bench to other founders. One admin headache less!

They are regularly late They are regularly late with my bookkeeping, and I asked for a change in bookkeeper, which was ignored. I got my tax packet for 2024 taxes in April of 2024!

I have really enjoyed working with… I have really enjoyed working with bench accounting-- it has been exactly what I needed for my real estate business. I love the convenience of being able to shoot over all my receipts, sync up my accounts and know that someone who's much better at me at book-keeping is keeping track of it all. I've had really great account managers, and when I wasn't happy with them, the company was good about finding someone who was a great fit. The only reason it isn't a 5 star is b/c the prices keeps going up quite significantly, and in a few years, I've had to change 3 account managers since they leave the company. The company probably needs to pay them better!

Stay Away from Bench! Stay Away from Bench! Been with Bench for 3 years, they are always behind on the Bookeeping but this year is a joke. We submitted all documents Jan 5th and we still do have the 2023 books completed which caused us to file an extension. No communication from team despite multiple follow ups and no ETA provided. Bench was good when we started but we will be changing Bookeeping to someone who can be reliable. Hard to run a business if you can't get your books done within a reasonable time.