This is a simple user friendly HRIS for… This is a simple user friendly HRIS for small companies. We use this for typically HR onboarding and benefits enrollment. Although it does have multiple apps for HR usage. We are a small company with less than 100 and more than 50 employees and it works well so far. The system and does require human review just like any other system, regular update and is good and beneficial as the user makes it. We have used this since 2016. Overall I give it a 5 star.

Highly intuitive one-stop HRIS We have been using Zenefits for a few years now for all of our payroll, benefit and PTO tracking needs. It has been a great tool and place to keep all employee history, documents and information stored. We are a fully remote company and have employees in 30+ states, and the ability to have Zenefits take care of all of the tax filings for all of the many accounts we have makes our lives so much easier. Everything is templated so that our hiring and onboarding is streamlined.

Avoid at all costs because it WILL cost you! We are a small business and gave Zenefits a try. When we very first started, implementation was great but once we were done with implementing it was/is frustration after frustration. We waited MONTHS, not 1, not 2, not 3, not 4, almost 5 months to hear back from anyone in regard to our needs, questions and simple requests (ex: how to onboard an employee). We purchased Zenefits to help us. But it has not helped. It's cost us money, time, and more! Both HR and payroll have been a nightmare and headache. You can't speak with someone over the phone, everything is done through email by opening a "case/ticket". We fought tooth and nail with them about many of our concerns, questions and issues and it still took months and complaints in order for us to get someone to help us. All we ever asked is to get service for a service WE PAY FOR! Some things still haven't been addressed and some of the things that were "addressed", we later found out that they were done wrong and not in compliance to our state's laws! Zenefits is a rip off and can get your company sued. Stay away!

Helped streamline our nonprofit operations We used to use an accounting firm for our payroll, and the experience has been so much easier once we moved it in-house to using Zenefits. It's also made our onboarding processes so much more efficient for new staff and contractors. We have fewer payroll errors and spend so much less time dealing with documents, email attachments, etc. for new staff onboarding. The amount of time I've saved has far exceeded the expense to add Zenefits to our organization.

Fragmented Service and Horrible Payroll Zenefits is a collaboration of a multitude of different companies that try to act like one company. Every module is monitored by a different company. I didn't even get set up correctly for the first 6 weeks , with no compensation or apology. They give me less than ONE day (approve the next business day by 2:00 p.m.) to approve timecards and payroll and IF there is a holiday, there is virtually zero way to finish the week and pay my employees on their payday. Yet, they take my money right on time- which leads me to believe they earn a ton off of interest of their clients money. Not even a comparison with ADP and Paychex but I'm stuck in this contract for awhile...don't do it.