Greg
GBPM43 Cleaning Cards I ordered two packs of cleaning cards to clean some PM43 label printers and paid for 2 day shipping. After 4 business days, I finally inquired as to where my products were and was told they were not in stock. The gentleman I spoke with was nice enough and did get back to me when One (1) of the packs was shipped. However, I still have not received the 2nd pack
Marvin Wilson
GBIvan being very helpful and receptive... -
Cat Girl
GBGreat Customer Service Great customer service. After 3 weeks without receiving the item I ordered, Ivan worked with me after FedEx returned the item to Logiscenter. He was kind, patient, and knowledgeable.
Christopher Druckenbrodt
GBI eventually got the product I ordered-… I eventually got the product I ordered- but it took over a month. The time wasn’t the issue, there was no communication until I got frustrated and complained. This score would be much improved if the seller would simply communicate if there was a backorder. Then it was made worse when they obviously lied about it. I called in and was told “we have one for another customer that doesn’t need it fast so we will ship that one to you,” which did not happen. It’s human error and mistakes can happen but I hope they improve.
SparkSmiths Inc
PTRyan Harper - was awesome Ryan Harper - Was awesome. Went out his way to help us