Aamund Berge
NOI had a connection issue with the servers I had a connection issue with one of the servers and asked for help. The response was swift and professional with "Webster" asking me to submit a screenshot and the logs. he/she also provided understandable guides on how to provide these. After figuring out the problem i followed an understandable guide and the problem was fixed. Swift and easy, the service was great and the guide was easy to follow.
Rick Fernandez
GBKati was excellent Kati was excellent. She was very professional and polite all the time. I wish I could work with other customer service representatives as good as Kati. Hats off to Atlas VPN Management for hiring her
Roy Brammeld
ESNot the best for UK tv Excellent cost of 48 pounds for 3 years on a special offer. Unfortunately after trialling on firestick, Android and apple tablets (from Spain) on the 4 main UK channels, could only get BBC and Channel 4. Could not get ITVX or Channel 5 to work. Good news was that Atlas technical where very proactive and made many suggestions to get VPN to work and paid money back, without question, quickly. In my case, did not work, but was worth trying at the price offered.
Joshua Dunne
GBGiving up, moving on I've had constant problems with Atlas VPN since I purchased a three year plan. I got a very good rate, and for the brief periods where it actually worked, I maintained a mostly stable connection with reasonable latency and throughput. The software distributed with Atlas VPN however, is the worst I've ever experienced for this task. Concerning myself with the Windows software in particular, the first set of problems I encountered made using the killswitch untenable, as, if my computer shut down without my shutting off Atlas VPN manually, upon restart, I would be unable to use my connection. More lately, I tried to use this again, and for the first time in a decade, my computer would constantly bluescreen after a few minutes of use. In both cases, the support I received was blunt, terrible, and useless. Too, while trying to follow installation guides for linux, their service was utterly unusable. Since choosing another provider, I have had constantly flawless service across all devices.
Berkay Çalışkan
TRMoney was taken from my account without my knowledge I previously applied to cancel my account via live support, you said ok. Today, 1 month has passed and 12 dollars were withdrawn from my account without my knowledge. Stop this nonsense, refund my money and cancel my account. USER ID : fb582399-4f1e-4f1a-b5c0-bfe3588da084