Aamund Berge
NOI had a connection issue with the servers I had a connection issue with one of the servers and asked for help. The response was swift and professional with "Webster" asking me to submit a screenshot and the logs. he/she also provided understandable guides on how to provide these. After figuring out the problem i followed an understandable guide and the problem was fixed. Swift and easy, the service was great and the guide was easy to follow.
Ray Rogers
GBUnderstood my problem and immediately… Understood my problem and immediately resolved it. I didn't understand the routing for VPN. BTW: this rating service has updated the date gizmo it's stuck on 2022. You should try apps out before having clients use them :) :)
Thomas
GBI was having problems with my speed and staying connected I was having problems with my connection it would randomly discount or have slow speeds at times but he had me change my settings to IPSe/ikEv2 and the problem solved
Ray
GBAtlas is due to join NORD VPN on the… Atlas is due to join NORD VPN on the 24/4/2024 or so I am led to believe by Atlas in their emails. There is no service now. I have tried and tried to connect to no avail. There is no support chat page either that I can find, so no way of contacting them direct for answers, they had this support chat at one time though. It seems to me that they have broke their own contract and should refund my money or at least re-establish the vpn contact until the said deadline when seemingly everything is going to be transferred seamlessly to Nord without any effort from the prospective user, what then happens between the 10/4/2024 to the 24/4/2024, are we, the users, expected to go without our vpn.. ? I must say whilst Atlas was indeed running it offered a first class service, what a pity they are closing shop. I'm not removing this review as this event happened and has been acknowledged by Atlas VPN but I will say this, having used the email given on Trustpilot I contacted Atlas VPN and they acknowledged what I said, acted upon it immediately and put right whatever was wrong, one cannot say fairer than that. Thank you Atlas and as I said, what a pity Atlas are closing shop for when they were good, they were very, very good.
Thomas
DEI want cancel my automatic recurring… I want cancel my automatic recurring payment subscription of the Atlas VPN.Is not easy to do on the website, so i chat with Katie and she handled it for me. Perfect support.