Love the bike Love the bike. My son is happy and we received it just in time for his birthday. Great customer service.

Totally recommend! I recently purchased an electric bicycle from this store, and I must say that they offer the lowest prices in the market. I did a lot of research before making my purchase, and this website consistently had the best deals. Their competitive pricing allowed me to get a high-quality electric bike without breaking the bank. I highly recommend this website to anyone looking for affordable electric bicycles.

I feel completely ripped off by this… I feel completely ripped off by this store. It hurts me to my core. We saved up enough money to get a double battery e-bike from ridefaboard, we need extra wheels to pick our children up while one adult worked. The bike came so broken, no owners manual, no instructions, the pegs were busted in half. Those are problems I can put aside. The motor will not spin the wheel. So it’s just a heavy bike. This shop (if it’s even real) has just sent me a few short emails. No solutions,no apology, just one word emails. I urge you if you value you’re hard earned money, do not get ripped off like I did. The lesson is, customer service is dead, and if you work hard for your money to feed your family, buy from a real dealer.

The website experienced some glitches… The website experienced some glitches as I attempted to check out, repeatedly placing 37 scooters into my cart instead of one. Additionally, after receiving my scooter, I attempted to return it for a different model, but I was completely unable to contact anyone at the company to initiate the return. Over the seven day return period, I sent six emails with no response. Upon attempting to use the chat function on the website, I waited two days before receiving a response. When I let the chat monitor know I was hoping to start a return, I never heard back. Overall, I'm very disappointed with the customer service, but pleased with the product.

Delivery was little late and fixing the… Delivery was little late and fixing the bike took long time and the instruction were confusing ( not clear) finally I had to go to professional help.