Mary
GBUsing Patience and Clarity. Don't anticipate or demonstrate that you know what you are doing, if you have questions, just have patience to learn something new.
Gareth
GBRecently bought a domain through Afternic I recently bought a domain through Afternic/GoDaddy. The purchase was settled quickly and efficiently by agent Nick.
Roberts
GBAfternic telephone support people are… Afternic telephone support people are smart and deeply knowledgeable. Really good and usually just a short wait. However, only available in standard business hours. 6 pm East Coast they're gone for the day. Don't be upset. They are spending their support budget on quality, not on spreading 24/7. The reality is if they hired more people to cover 24/7 they couldn't pay well and those new people would not know as much and they would have to bleed money away from daytime support so daytime attrition would be replaced with lower paid superficial knowledge people. SO: I REALLY PREFER AFTERNIC's present method of customer assistance, normal business hours. Finding time during your workday your call will be shorter due to shorter wait time and their person speaking US English and understanding you. Minor downside their url landing pages are only black and white, no colors, no cool designs.
Dana Ziegler
GBLightning Quick Response I had a question about deleting my domain listing. Had only just sent the support request and Oana got back to me with the info I needed. Super helpful, super easy. Thank you for your help!
Unhappy Customer
GLIncredibly shady, beware at all costs Another shady company owned by GoDaddy. They scoop up domains that you either forget to renew or simply SEARCH FOR ON GODADDY! Then they charge you thousands of dollars to buy it back.