Great potential, needs some fleshing out The acquisition aspects of filepicker are great, and my team is happy about the speed with which I was able to allow our users to incorporate Instagram and their ilk. However, I've had slow response from service, often taking several days to get a response since it had to go to the engineers (seems there's a breakdown in that process). The file service and conversions functions are still too limited. I don't mind having to securely sign my API calls, but having to sign query string file conversions is... odd. Cloudinary got around it with their preset system, and better permission management. As is, I'll likely have to use filepicker to send to s3, then have cloudinary grab the s3 links, which is hardly an efficient methodology and involves 3 services just to display images.

Great Service, simple API My experience with filepicker was really great. I took off one star only because I didn't like having to go through customer service to downgrade my account (whereas I could upgrade it automatically). Very minor issue -- wish I could only take off 1/2 star. Overall great service, nice people, simple setup, and flawless in the execution. Thanks!

Poor cropping options and urls. Our main issue has been using the images, the cropping api is a poor substitute for having control over your own images. Poor mobile experience. It would also be useful to have full control over the url that is given out on the links (even if it just says not file picker).

Bad Billing Practices and non-existing customer support - Not a big fan of the product. I rejected an upsell option and a month later i see my account is being charged twice. I was originally given a lower price plan when i joined and i was told i'd be grandfathered into that plan. However, Filepicker started charging me for the price changes even for much older billing periods when the price was low. - When i tried to cancel the service, they right away removed access to the files previously uploaded.

Great Product, Easy to Implement, Very Poor with Rackspace This is a slick program but if you need urls from your Rackspace storage, forget it. It is their policy not to put the urls in the returned json. So good luck trying to store those urls. Ugh.