Great Product, Easy to Implement, Very Poor with Rackspace This is a slick program but if you need urls from your Rackspace storage, forget it. It is their policy not to put the urls in the returned json. So good luck trying to store those urls. Ugh.

Bad Billing Practices and non-existing customer support - Not a big fan of the product. I rejected an upsell option and a month later i see my account is being charged twice. I was originally given a lower price plan when i joined and i was told i'd be grandfathered into that plan. However, Filepicker started charging me for the price changes even for much older billing periods when the price was low. - When i tried to cancel the service, they right away removed access to the files previously uploaded.

Great service, but it cost me $1200 additional to set up API correctly Good product, and great documentation. Unfortunately, with my backbone app, Filepicker API did not work well and was not saving the image correctly. I had to hire a developer to get the issue resolved by creating a image processor on my own server rather than how Filepicker was processing my images and replacing old images with the newest upload. I tried getting support, but no solid solution was found immediately.

Great Service, simple API My experience with filepicker was really great. I took off one star only because I didn't like having to go through customer service to downgrade my account (whereas I could upgrade it automatically). Very minor issue -- wish I could only take off 1/2 star. Overall great service, nice people, simple setup, and flawless in the execution. Thanks!

Poor cropping options and urls. Our main issue has been using the images, the cropping api is a poor substitute for having control over your own images. Poor mobile experience. It would also be useful to have full control over the url that is given out on the links (even if it just says not file picker).