MSP360 (CloudBerry Lab)

16192 Coastal HWY, 19958, Lewes, United States
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3.40
Based on 20 Reviews

5

0.00%

4

75.00%

3

5.00%

2

5.00%

1

15.00%
About MSP360 (CloudBerry Lab)

MSP360 Backup is a leading cross-platform cloud backup and disaster recovery solution. MSP360 Backup is integrated with major public cloud services, such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform. MSP360 Backup comes with powerful, easy-to-use backup and disaster recovery capabilities, including file-level and image-based backups, disaster recovery to virtual machines in the cloud, data compression and military-grade encryption using customer-controlled keys. Customers can run MSP360 Backup on Windows, Mac and Linux operating systems. MSP360 also provides a turnkey, white-label data protection service to thousands of VARs and MSPs to help them build their brand in the cloud backup market. Since 2012, MSP360 Lab has been an Amazon Web Services Advanced Technology Partner. MSP360 Lab has also achieved Storage Competency Partner status in the AWS Partner Network.

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Paul
GB

Full featured software Full featured software. Would be useful if they provided backup and restore templates to make it easier for first time setup etc.

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Michael
NL

Using cloudberry backup for a while I'm using cloudberry backup at home for a while now. It's pretty simple to use, and works flawsless with different cloud storage providers as wel local storage. I have my setup at home connected with Backblaze now. You can also set up to be notified when an backup appears to fail.

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Lars Von Panzerbjørn
ES

Incredibly hit & miss (But mostly miss)... Incredibly hit & miss I have been using some of their products for some time now, and they are shockingly unreliable. 4 out of 5 times that I try to copy/move something to S3, their software just sits and does nothing. After trying again a few times, eventually it works. I have been unable to find any common thread in the instances where it doesn't work. I have tried it across different buckets, from different machines, copying and moving; it seems entirely random. In conclusion, not a product worth spending time or money on. Edit 1 - 21/12/2017: I have now given up on their products entirely. I think the 1 in 5 success rate I had was a fluke, as it went down to 1 in 20 or so. It was easier for me to program scripts in AWS CLI to do what this program was meant to do then keep trying. Edit 2 - 21/12/2017: The reply Cloudberry asking me if I have opened a support case is hilarious, and one of the reasons they only get 1 star (But I forgot to add it in my original review. You can't ask them for support unless you're a paying customer (and I am glad I didn't waste my money on software that doesn't work). Instead they direct you to some generic forums for IT questions. this wouldn't be so bad if they had their own dedicated sub-forum, but since they don't, you're on your own... Good luck with that... (This is also why I've reduced this to a 1-star review)

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Edward
GB

This company seems dedicated to … This company seems dedicated to producing a quality product. I have been having a pre-sale issue with backing up to Wasabi. I am hopeful that their support team will identify/fix the issue. The backup product has all of the necessary features to fully enable cloud backup.

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Chris
GB

This solution didn’t work for me This solution didn’t work for me, so I asked for a refund. They said no so I opened a dispute with PayPal and won. Then Andy contacts me and tells me “Filing a dispute is dishonest practice”, your business model is dishonest practice.

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