I iexpected more choices and above average support. ASPnix has good prices, average packages, and good support. They do not have the ability to help you customize packages aside from basic add-on's. They will not bend or go out of their way to help you in innovative needs. The support most often answers tickets with yes or no answers if you don't keep pressing for more information. For me, they only meet my needs as a stop gap service. It's too bad that I will have to invest in VPS but they will probably not be here because they aren't competitive enough in that genre.

satisfied customer Being a satisfied customer of aspnix company, I have decided to drop a line of them. Well the company works fine in many ways – support, uptime and their pricing policy is simple. They have qualified technicians and their servers work with no problems. I'm grateful to them for their amazing IT services.

Very bad support You can never use online chat except with sales department, when server/your site is down they don't respond to your ticket and after it comes back live you get a reply service is up and there was no problem. And a lot of more bad experiences with them. After 4 years Im moving to new provider.The prices might be cheap but so is the company service

Quite a problematic service Quite a problematic service in many ways. It would be OK, but the support is just leaders of horror, after creating a ticket you can not even hope that your problem can somehow be solved. I don't recommend it.

A fair service at a fair price.. Fair service at a fair price with great features. Having used aspnix for 15+ years along with many other providers (e.g. 1and1, godaddy, rackspace, etc) I have come to view aspnix as a company who provide great features at a great price however the customer is expected to have (or research) the technical understanding regarding how to use the features on offer. The aspnix support teams priority appears to be on managing the numerous technologies and ensuring systems remain operational, which they have done and continue to deliver to a high standard. Beyond using their web services I have used their email systems for a number of years which have never let me down.