ZERO profissionalism I translated ONE document on this site and never subscribed. They charged my card incorrectly, for a subscription I never subscribed to. I got in touch and I've been trying to get refund for over a month. They made yet another undue charge, even after I had canceled. I requested cancellation AGAIN and they insist that they will not cancel it. DO NOT PUT YOUR CARD DETAILS ON THIS SITE. THEY WILL CHARGE YOU IMPROPERLY AND WILL STILL BE CYNIC WHEN RESPONDING TO YOUR EMAIL, SAYING "GOOD LUCK" ZERO PROFESSIONALISM!!!

DocTranslator is awesome DocTranslator has been really helpful for me in translating from many languages, especially from Indonesia to English. I always easily translate my PDF and other documents. The translator is really easy to be used. I can recommend it to every colleagues

DocTranslator has been really helpful… DocTranslator has been really helpful for us in translating from many languages. I always easily translate my PDF and other documents. Their translator is really easy to use and also not taking much time in loading. I can recommend it to every student like me.

Poor customer service Poor customer service. I upladed the document to translate and they provided a quote. Approved the quote and DocTranslator couldn't translate - immediatley contact and asked for help or a refund. They said they're unable to refund nor help. Since I placed on a credit card able to get a refund from credit card company as within 24 hours of purchase - federal law. Can't belief they don't follow federal law.

Be wary of their billing practices I knowingly paid to get a document translated but was unaware that I would then be charged an ongoing monthly storage fee. It may have been stated somewhere but wasn't obvious. Given their emails were going to an account I don't check often, and that they use a billing service called Paddle.net, it took me a few months to realize what was happening. I cancelled the service but they still charged me for the next two months. With the help of Paddle they have reimbursed one month but are refusing to reimburse the 2nd month. I like to give startup companies a chance, and the quality of the translation was okay, but can't recommend DocTranslator given their billing practices.