Tech support is good Tech support is good. uptime has been very good apart from 2 wordpress sites which had leaky cron scripts and consumed all ram, resulting in crash. After disabling wp cron it has been much more reliable. pricing is great, though backups @ 20% of server cost is too much. I tried probably 15 - 20 other cloud providers before settling on linode. 6 months in and I'm confident I made the right decision.

I cant even sign up I cant even sign up, kept getting rejected by "automated system" for "fraudulent patterns" like what the hell????? I tried paypal credit and debit card and all got rejected, linode is racist just cuz i'm not from the USA doesnt mean i'm a fraud! I sent them support e-mail no response at all. I heard linode was good but looks like it's a scam wont even let me use it

Canceled my account due to budget… Canceled my account due to budget reasons and I try to remake my account i fill everything out and then they cancelled my account setup and for that reason I'd saggiest you just run your own home labs without using linode

4 year old hardware The support is great, but there are too many maintenance issues, every other month there is maintenance that requires powering off our servers. Every time there is maintenance they move us from Intel Gold which works OK to a 4 year old AMD CPU which cripples our app performance. It's very frustrating, they really need to update their hardware.

Where is customer support? We have a load balancer that equally distributes tasks across 7 servers, suddenly 1 of those servers is taking 100% CPU while the rest are taking 30% for the same load. This has negatively impacted performance. I opened a ticket more than 16 hours ago, no reply yet... Edit: Is the ticketing system broken? - When did the process change from creating a ticket to needing to call?