Terrible service Terrible company. Major hassle to set up, poor coverage here in Las Vegas, needs frequent updates that are a hassle to do, text messaging quit working and it was so much grief to resolve that I just went without texting for months, made it hard to port out my number out, kept billing me after I ported my numbers out. I switched to Tello, VASTLY better service. If you hate your life and want stress and wasted time, then phone.com is for you.

happy with phone.omc We were very happy with Phone.com. Fees were as described. Customer service was excellent. When we had a minor issue it was quickly resolved. I recommend this company.

Phone.com is not for the professional… Phone.com is not for the professional business. Spotty and static phone service makes you look very unprofessional when you use their service, I used one of the vanity numbers paid top dollar and never worked right. When I canceled I told them I want my money back for the wasted time, and the time I haven't used yet and they refused. So now, I have to get the Mad Men involved for the principle of the matter.

Terrible customer service Terrible customer service. Did not work consistently. Charged for the entire year and then when cancelling they refuse to prorate any refund.

Don't Use to Conduct a a Business, you will lose customers Anyone considering phone.com as their voip provider needs to look elsewhere. I have been a customer for over 4 years and they completely turned off my ability to text people who have reached out to me. They claim it's due to Federal Regulations but the regulations were never meant as a roadblock to a company that does not engage in sms marketing. My customers who have found me online and have decided themselves to use sms rather than a phone call are completely blocked from receiving a reply. I had many conversations with phone.com customer service agents but it didn't change anything. Now I have customers upset that they are not receiving replies but my hands are tied. Besides the above problem, at least half the time it takes repeated dialing to call someone. The first few times, is just silence. I've even had to use my personal line because it's gotten so bad. Overall, there just have been many other issues along the way which I've tried to overlook. Now, I'm going elsewhere to someone who wants my business.