Terrible customer service Terrible customer service. They continue to send me the 'same' wrong HP Monitor, so this appears to be intentional. Their customer service is terrible and has not addressed the issue. As a result, I have to go through the hassle of returning the monitor and ordering a new monitor. I will not be using Aventis Systems again.

Good for the small customer, too. We are really a small customer of Aventis Systems. But, they don't treat us that way. Pre-order consultation is great, orders (even custom ones) go smoothly, deliveries are prompt. All that you would expect from a successful vendor. But even for a small customer, the after-sale service, advice, consultation, technical assistance and support is far beyond what you would normally expect for the "little guys" - perhaps even exceeding what would be expected for the "big guys". We recommend Aventis Systems any chance we get. Kudos to Aventis Systems !

I bought a top of the line Latitude for… I bought a top of the line Latitude for my office. unfortunately received it with a dented jack on the power chord. I made several calls, was asked to send images of the jack/chord etc. It has taken several weeks, several complaints via phone from my end, many promises by guys Romeo, Zach etc. but a big ZERO in what they have been able to deliver. They failed to address something as trivial as a power chord........my sincere advice to anyone buying a refurbished Dell- DO NOT BUY FROM AVENTIS!!!!

Stay far away from them Customer Service and Manger need to be fired! Do not bother ordering from them because nothing is their fault if something goes wrong, or I don't know forget to ship an item! Just read the reviews online about the company it says it all. Personal attacks? If your customer service team can lie to me and can't handle me calling them out on it, then they need to find another job not dealing with the public. YOUR COMPANY messed up and couldn't even own up to it. No stars would be a better option if I could choose it.

The server came in with a defective… The server came in with a defective hard drive. I prepaid for a new one. It has been since July of 2018, it is currently November 2018 and I’m still waiting for the refund of the returned defective part. I keep being told that they are reaching out to accounting ASAP.