Useless customer service after being hacked Had an email to say I had logged on from another device that I didn't recognise. I removed the device and changed my password. Tried to add 2 step authentication but that wouldn't work. Contacted dropbox who have been useless. Still waiting for them to look into 2 step authentication and asked them several times if the other device had accessed my files. They just ignore the question . 48 hours later still waiting for answers

Very bad services Linking a private account with a teams account is easy, but the helpdesk does not help when disconnecting. A request for this has already been submitted twice, to which no response has been received. The problem is that I have linked to a basic account, but now have too much data for this. Upgrading the base is not possible because I am still linked to a teams account. The only option is a share provider. I think that's a shame, because I was always very satisfied with Dropbox.

Dropbox is the most annoying service I… Dropbox is the most annoying service I have ever mistakenly used. Signing up through Google took just a few moments, but upon first access, the interface was constantly overlaid with pop-ups and queries. I immediately decided to delete my account, but it's not possible without a password. It offered to set a password via the sent email, but that never arrived... I hope these terrible services go bankrupt soon; such an approach benefits no one, and it's on the level of scammers who can't make money other than by annoying people. this service is pain in my ass, i cant even contact suport i cant apply for my GDPR law, and there is stupid chatbt constantly reply with annoying questions

Try Another Solution Dropbox Sucks Try another online storage solution. Dropbox will hold your files hostage, and now I can't download anything. Here's the kicker: I can't update my credit card information in Chrome OR Safari to keep the account active. What a joke! The iFrame in the credit card portal does not work in either browser. Do yourself a favor and skip DB for a more robust, ethical solution. I'm fed up. The next time someone asks to share something with me its Google Drive only or they can send it physically.

overall ok they could work on the pricing a bit and stop spamming that they seem to have better price... its not a better price i got a good deal as i am a long time user so let me just be with my subscription