Noah Strozier
GBI GOT SCREWED OUT OF MY MONEY!!!! I Ordered Dior homme original like the picture showed on the website but they sent me Dior Homme 2020 (completely different scent). I reached out to customer service to voice their mistake. A guy by the name of Jack reached back out to me via email (jack at fragranceexpress.com) and gave me a few options to resolve the issue. I responded back 3 times without a response from Jack. That was almost 2 weeks ago. I guess I'm stuck with this fragrance that I didn't order. So I was a victim of false advertisement on their website and then their customer service screwed me over as well.
Cathy Heald
GBLove love love this company! Love love love this company!! Great prices and delivery on time or earlier than anticipated. Absolutely a 5 star out of 5!!! Thank you for being reliable and dependable especially during this time of anything but. Sincerely, Cathy Heald
Happyhappyhappy Customer
GBInsanely fast delivery & cheapest Olaplex prices! Insanely fast delivery & cheapest Olaplex prices! Very please with my experience at fragrance express - my order was at my house before I even realized it shipped. They carried the products I wanted - Olaplex No. 4, No. 5 and No.6, had all of them in stock, and for lower prices than anywhere else. And they were delivered faster than Sephora, Ulta, or anywhere else I've bought them from before. What more could you want?! Definitely will be buying again when I need to restock.
Jeffry /ATM Alvarado
CRBasically a scam Basically a scam. PLease stay away from this website. They advisertise wrong items so you buy them but you will be receiving different stuff. They have very bad business practices and besides that they will just ignore you when you contact them. Stay away from them and save some headaches. DISGUSTING BUSINESS
Diane Curran
GBI had a wonderful experience with… I had a wonderful experience with fragranceexpress. The check out was very easy, shipment was fast, and most importantly, prices are fair. I will definitely order from your company at another time. Thank you for your good service. PLEASE DO NOT AUTOMATICALLY CREATE A "TRUSTPILOT ACCOUNT" FOR ME!!!