My experience with rossinails.com was… My experience with rossinails.com was almoust good. I have bought some items a couple times before and I was happy with the quality of the items. Nothing spectucalar and the customer service was ok. They could be better at handling requests and getting back to customers in a more timely manner. That said, it wasn't a bad experiece either. All-in-all, I would recommend them for people looking for basic products, but if you're looking for something higher end, the selection may not be as varied here.

Warning: Rossi Products Are Addictive When the pandemic hit, I didn’t want to risk going to the salon to get my nails done. After sitting at home every day in my pajamas without doing my hair and makeup, I wanted a way to feel pretty again, so I started doing my nails myself. The Rossi products are gorgeous and easy to use, and their customer service is out of this world. The best part is honestly the Rossi community where I can connect and bond with fellow mani addicts and share our love of the products. This is definitely an obsession now, and I don’t think I’m ever going back to the salon, even when things are normal again.

Shipping takes awfully long Very slow shipping. Do they use ground transportation for it? I do not know what career they use, but shipping is taking forever. Also, they split the order into two, parts of the order will be arriving separately (assuming they arrive at some point). How annoying

Ordered from them a month ago still nothing Ordered from them a month ago, received no tracking and no product!! contacted them about 4 times already, email, on Facebook as well as instagram, They seem to be ignoring my messages as they posted 2 weeks ago on their social media. Would definitely not recommend anyone to buy from them. Pathetic.

INCREDIBLE Incredible company and out of this world customer service!!! If they accidentally miss something/make an error in your order they will send you the replacement product-no questions asked! My dog spilled one of my dip powders, Rossi reached out to me and sent me a complete new one!! Their community page on social media is super helpful and Rossi is always giving tips/tricks and responds to just about every post! It is very hard to find a company like this nowadays. INCREDIBLE!