SUPERB service ! The whole idea of picking a scent monthly to try and the option of buying a bottle of something you really like is such neat idea and even better, if you don’t care for the scent there are free exchanges. Aside of how it all works, I have to say the customer service is spot on! I had an issue recently, so I reached out via email and received a response rather quickly. AND I must say, the way it was handled….. SUPERB!!! Was told it would be handled in 7-10 days, issue was actually handled in 1day. ONE ! I would tell anyone to just try Scent Box If it’s not for you, you’re not locked in to anything.

I’ve Found The One! I’m loving my new subscription to ScentBox! I love the opportunity to try scents before purchasing. Scentbox provides details on scents that I normally wouldn’t receive from a sales associate in a department store. I’m able to identify scent notes of each fragrance to match with my personality before buying. Love the concept. Love the service. My latest scent is Dolce & Gabbana’s The One. And indeed, I have found the one scent that’s just right for me. Can’t wait to order full bottle! Excited to see what new treasure I’ll discover in the next shipment. I’m a subscriber for life!

I wanted to love scentbox I wanted to love scentbox. But due to a lack of transparency and poor customer service. Claiming they have products they don’t have, generating shipping labels for items they haven’t shipped and claiming it will be a short time before they have a product when really they have no clue was to much for a budding relationship I cancelled my subscription and asked for a refund which they don’t want to give I was forced to take the issue to my bank. This could have been great if it actually worked as advertised. At this rate they have had my money for over a month and have not shipped anything. I’m going to take my money and try Royalty Scents instead. Hopefully they will provide a better experience with a larger amount of premium designer scents. Bye bye Scent box you played yourselves.

I love my monthly fragrance… I love my monthly fragrance subscriptions! I'm a member of two different fragrance subscriptions right now - ScentBox being my favorite one. I really like that they have the option of receiving 1, 2 or 3 scents and month. They have a great selection of designer and niche houses. And they send a travel case for each fragrance you get. Shipping is really quick too. You can pause or cancel your subscription very easily as well. Highly recommend!

I love ScentBox! I love ScentBox! I received my first monthly subscription last month and happened to dislike one scent, despite researching the notes and reading reviews for it across multiple sites. ScentBox offers exchanges and I was able to get a new scent scent to me! Other scent subscription sites don't offer that, OR half the fragrance selection that ScentBox has. They ship their packages when they say they will (which sounds like bare minimum but it's more than I can say about their competitors).