I have been trying for 2 weeks to in… I have been trying for 2 weeks to in touch with them . Email address for support bounces back. I only received half my order. Also tried calling several times. No answer

Initially ordered for an Apex… Initially ordered for an Apex Professional nose hair trimmer. It was kind of too big & sharp for me (unfortunately it's tough to know exact needs, unless you try it). Spoke to Ken Adams and he offered to send a travel size nose hair trimmer for free. Tried and it exactly aligns with my need. Thanks a lot to Ken for that and he got a very happy customer with me. Will sure recommend for others !!!

Order arrived quickly but one item was… Order arrived quickly but one item was missing. Contacted vendor and was made correct in one try. Thumbs up.

Did have to call as the package was… Did have to call as the package was extremely late. They apologized and sent a free gift for our trouble. This gesture, along with their sincere conversation, impressed me.

Quality issue Does grip anything. Worst tweezers I have ever bought don't know if it was a factory error