Mike
GBThe delivery was made very fast and… The delivery was made very fast and everything seems to be good. The only issue I have with the chair is that the lumbar support doesn't go higher. I need it about 4" higher from the highest position.
Melissa Cantway
GBOne chair doesn’t function correctly One chair doesn’t function correctly. The up and down lock feature does not work. Every time I move it pops me up and I can only sit at the lowest position.
Melanie
GBIt’s like sitting on air I received my chair 2 days ago. It arrived on time and was easy to put together with instructions provided. It was for work, so I took it to work. It is so comfortable!! I really love that you can adjust it in all sorts of ways, especially the lumbar support. My back can get to hurting after sitting for long periods. It feels like I’m sitting on air.! Really great chair! Very quiet rolling on the tile floor too. Very sturdy.
Glenda Winkleman
GBShipping was super fast and well made Shipping was super fast. Easy to put together. Loved how heavy the frame was, the desk top was super sturdy and well made. The motor is very quiet. This is the perfect desk for me. LOVE IT!!
Bette
GBCustomer Service My customer service experience with Odin Lake was surprisingly good. The communication they afforded me upon receipt of my chair was beyond what I see from most other companies, and I did not initially expect it. The issue with my chair was resolved fairly easily, and with intelligence and empathy. The communication was all via email, as they do not provide a service phone number. I broke my first rule of ordering things online ONLY if they have phone contact. I was afraid at first, but it worked out.