Bette
GBCustomer Service My customer service experience with Odin Lake was surprisingly good. The communication they afforded me upon receipt of my chair was beyond what I see from most other companies, and I did not initially expect it. The issue with my chair was resolved fairly easily, and with intelligence and empathy. The communication was all via email, as they do not provide a service phone number. I broke my first rule of ordering things online ONLY if they have phone contact. I was afraid at first, but it worked out.
Kirstine
GBNeed my chair urgently and it came… Need my chair urgently and it came fast! Customer service is very patient and problem solving. Assembling is easy.
Reynaldo N Robles Jr.
GBi had a wonderful and professional… I had a wonderful and professional experience with OdinLake. They provided a beautiful product that works. They are quick to answer emails ton all of my questions. The shipping was very fast and the quality of packing is top notch. The desk that was sent to me works like it should with the motorized legs. It provides ample space to do all of my work efficiently.
Glenda Winkleman
GBShipping was super fast and well made Shipping was super fast. Easy to put together. Loved how heavy the frame was, the desk top was super sturdy and well made. The motor is very quiet. This is the perfect desk for me. LOVE IT!!
Peter Bernstein
GBGreat service, high quality product Very high quality desk arrived with a damaged part but support team was fantastic in immediately sending replacement part. Would absolutely shop from them again