Melissa Cantway
GBOne chair doesn’t function correctly One chair doesn’t function correctly. The up and down lock feature does not work. Every time I move it pops me up and I can only sit at the lowest position.
Maxwell Jouanicot
GBI spend a lot of time at my computer I spend a lot of time at my computer. I have had neck and back surgeries. I needed something comfortable and that would give me support. The ergonomic design and functionality is perfect. Everyone I know who has sat in the chair wants one for themselves. I’m extremely happy with the chair and it is very beneficial to my comfort
Paul Smethers
GBOrder process was quick and easy Order process was quick and easy. Delivery was faster than expected. Quality is better than expected. I look forward to upgrading to one of the better models in time.
Bette
GBCustomer Service My customer service experience with Odin Lake was surprisingly good. The communication they afforded me upon receipt of my chair was beyond what I see from most other companies, and I did not initially expect it. The issue with my chair was resolved fairly easily, and with intelligence and empathy. The communication was all via email, as they do not provide a service phone number. I broke my first rule of ordering things online ONLY if they have phone contact. I was afraid at first, but it worked out.
Steve Elkins
GBGreat chair! Love the chair. Assembly was straight forward. FedEx shipping was a nightmare though but not Odinlakes fault