The GOAT of Customer Service Agents After UPS stopped providing tracking updates to my lost package on their website, I started the Help Chat on Autonomous.ai's website - in which I was linked to "Ashley". Ashley made it a breeze to understand the nature of my problem and how Autonomous would try to resolve it. There are some natural frustrations that come from the experience (e.g. a delay in getting the package), but Autonomous is taking whatever action they can to get it done right and fast.

I've had Autonomous desks for 6 years I've had Autonomous desks for 6 years. They're amazing. Recently I had an issue with one of the legs on the oldest desk not working. Online support was able to give me some troubleshooting ideas, and then swiftly processed a warranty parts order.

The quality of Autonomous products is… The quality of Autonomous products is out of this world. I have both a desk and a chair. They fixed my back issues, and I finally enjoy working again, which has also given me a huge productivity boost. If you ever consider buying one, I highly recommend it.

Easy checkout and fast shipping Easy checkout and fast shipping. Chair was reasonably simple to put together and comfortable so far. It’s too early to tell if the chair will be durable.

Excellent customer service Excellent customer service! Responsive and willing to help! Products were of high quality. Wish I had purchased sooner. I had sat for awhile on purchasing the desk and accessories. I'm so glad I did!