Placed an order Placed an order, didn't receive an email. Did online chat, told me check my bank, order went through. Gave me phone # call no one answers just goes to voice mail. I'll have to dispute charge through bank. I'll never order anything through them again. Horrible experience.

The assembly isn't possible. The walnut-veneer desk is strong. However, the penultimate step in construction was screwing in the drawer runners. The pre-drilled holes were wrong. There was no way to attach the runners given those holes. I'm not a handy man so with fear I drilled other holes and THEY WORKED.

sloppy unrealible company Poppin had just deleted my comment on their Facebook page. Which said that i had to chase them to place my order, which did not arrived when they told me and had to chase them to track my order. Did not care for $1,500.00 order that I placed and another I would have placed. I could not get hold of them. When Alyssa Tuorto (the girl I placed the order with) called me back, she said “oh that is very frustrating, sorry about that, good buy.” Not only her patronizing behavior was the worse technique she could have used. But she had no idea of the repercussions of it. In life you never know who you are dealing with.

Terrible customer service Terrible customer service. They held up a delivery after I ordered chairs over an email that made no sense. Nobody bothered to call me to explain you must respond to the email before they will ship out the chairs. It’s called customer service in which they lack. And to boot, Gabby, the sales rep does nothing to correct other than ask me if I just want to cancel the order. SMH.

I ordered an adjustable desk a year ago… I ordered an adjustable desk that I spent nearly $600 for if I round up. There is a remote control that comes with the desk. On the actual desk, the pre-drilled holes aren't wide enough to screw in the remote control.....and this company KNEW this and continued to sell this desk anyway. When I called and asked about it.....they sent me a manual that basically instructs you create 2 new holes which is impossible without destroying the desk. Unacceptable and unethical to continue to sell such a pricey desk that this company KNOWS already has this issue.