Max S.
ESBad service and customer service never… Bad service and customer service never replied. Don’t use it, the my don’t care s*it about their customers.
Truth Teller
GBI ordered an adjustable desk a year ago… I ordered an adjustable desk that I spent nearly $600 for if I round up. There is a remote control that comes with the desk. On the actual desk, the pre-drilled holes aren't wide enough to screw in the remote control.....and this company KNEW this and continued to sell this desk anyway. When I called and asked about it.....they sent me a manual that basically instructs you create 2 new holes which is impossible without destroying the desk. Unacceptable and unethical to continue to sell such a pricey desk that this company KNOWS already has this issue.
J F
GBIf I could give them a negative star I… If I could give them a negative star I would. SCAM! SCAM! SCAM! BEWARE! DO NOT ORDER FROM THEM! THEY WILL TAKE YOUR $ AND YOU WILL NEVER HEAR FROM THEM AGAIN.
Keith
GBAwesome customer service! I outfitted my home office with quite a few Poppin products... a couple filing cabinets, desk accessories, etc. Not only are the products first-rate, but twice I've needed to contact customer service... I locked my file cabinet keys in the cabinet by mistake. Both times the service reps were super great... friendly, listened to my problem, and took responsibility for helping me fix it. They clearly do a lot of training and empower their reps. (I say this as someone who does trainings tangentially related to customer service such as this.) They have earned a loyal customer in me!
Nicole
GBsloppy unrealible company Poppin had just deleted my comment on their Facebook page. Which said that i had to chase them to place my order, which did not arrived when they told me and had to chase them to track my order. Did not care for $1,500.00 order that I placed and another I would have placed. I could not get hold of them. When Alyssa Tuorto (the girl I placed the order with) called me back, she said “oh that is very frustrating, sorry about that, good buy.” Not only her patronizing behavior was the worse technique she could have used. But she had no idea of the repercussions of it. In life you never know who you are dealing with.