Truth Teller
GBI ordered an adjustable desk a year ago… I ordered an adjustable desk that I spent nearly $600 for if I round up. There is a remote control that comes with the desk. On the actual desk, the pre-drilled holes aren't wide enough to screw in the remote control.....and this company KNEW this and continued to sell this desk anyway. When I called and asked about it.....they sent me a manual that basically instructs you create 2 new holes which is impossible without destroying the desk. Unacceptable and unethical to continue to sell such a pricey desk that this company KNOWS already has this issue.
Max S.
ESBad service and customer service never… Bad service and customer service never replied. Don’t use it, the my don’t care s*it about their customers.
Lola Glazer
GBI had an amazing experience with… I had an amazing experience with Poppin. Not only have I used Poppin furniture and supplies for my small business, I have a home office set up from them too. Everything shipped on time and took just minutes to assemble. I recommend the Raise adjustable height desk and Maxwell chair to everyone I meet!
Courtney
GBAdjustable White Desk- a MUST! I ordered the adjustable white desk and it arrived today. I just finished putting it together and I am in awe of how great their customer service was as well as their product. I was called twice about delivery- once to get some additional information about where it would be delivered and then they followed up with me confirming a delivery window. The delivery driver showed up within the first hour (of the three hour window) and was so helpful in getting my packages up the stairs- which I was not expecting at all. I was not expecting to be so well taken care of! It was so nice to not wonder where my package was, what day it would arrive on and what time it would arrive at. Bravo, Poppin!
Chad
GBTerrible customer service Terrible customer service. They held up a delivery after I ordered chairs over an email that made no sense. Nobody bothered to call me to explain you must respond to the email before they will ship out the chairs. It’s called customer service in which they lack. And to boot, Gabby, the sales rep does nothing to correct other than ask me if I just want to cancel the order. SMH.