Mema61
GBDisappointment The Company in my opinion is not reliable. I ordered a Tribesigns 70.9 inch Sofa Console Table on July 25, 2023 and waited for it's arrival. It never showed up as scheduled. On July 29th, I received a cancellation message on the order, after the first payment was taken. At least they said any money paid would be returned, and I'm grateful for that. Cancellation had something to do with location restrictions, which to this day I don't understand. I always order online and packages are delivered to my home OFTEN. What restrictions on my location????
Madelaine DeVan
GBI recently ordered a product from… I recently ordered a product from Tribesigns that we no longer needed. I contacted the company and they cancelled and it and sent a refund immediately. I was very grateful for this response to my request before the item even shipped!
- Zito
GBI ordered the wrong desk on Black… I ordered the wrong desk on Black Friday with a deal. It was already shipped, and made it all the way to my house. Customer service stayed in communication with me daily, offered to send the desk I wanted with a Black Friday sale even though it was expired, and fully refunded me including their shipping cost with out any hassel. I didn't get the correct desk yet, and so I did not get to see the quality of the desk but customer service is on point.
Joana
GBExactly like picture The packaging was great. Received unit with all pieces intact no missing pieces. Easy to assemble, looks exactly like picture.
Ellen Lalicata
GBDamaged and missing parts - no replacements sent - poor response from company I purchased a bookcase by Tribeware on Wayfair in December. It arrived damaged and with a missing part. I contacted the support team at Tribesign for replacement parts. They said they would ship them to me and they would arrive in 3-5 days. It’s been over a month and after several follow up emails and a phone call to their support team, I still have not received the replacement parts. My last follow up email went unanswered. Super frustrating to not get what you paid for and not receive the support promised. I will never buy from them again and would advise against it.