Ellen Lalicata
GBDamaged and missing parts - no replacements sent - poor response from company I purchased a bookcase by Tribeware on Wayfair in December. It arrived damaged and with a missing part. I contacted the support team at Tribesign for replacement parts. They said they would ship them to me and they would arrive in 3-5 days. It’s been over a month and after several follow up emails and a phone call to their support team, I still have not received the replacement parts. My last follow up email went unanswered. Super frustrating to not get what you paid for and not receive the support promised. I will never buy from them again and would advise against it.
Ron
GBPersonified Horror The merchandise lacked instructions for installation. I wanted to return them. Tribesigns sabotaged requests for weeks under flimsy pretexts, then told Amazon that he wanted to take them back, which is simply a lie. This seller is horror personified.
Marlene
GBTribesigns honored their customer… Tribesigns honored their customer satisfaction policy. My unit arrived damaged and they worked with me to ensure I was satisfied. They have great customer service & quick communication. I would definitly trust this company again with my business.
CYNTHIA SALIM
GBGreat product Great product, great packing, fast shipping, good value, instructions need improvement.
Kathleen Greene
GBBuyer Beware Buyer Beware! Tribesigns sells a supposed desk that is 35 inches tall. So unless you are over 6'2 tall your hands will be shoulder high on the desktop. Its counter height but they show it with a regular chair. Fraud! Customer service laughed at us and referred us to their customer service team in CHINA. We asked to cancel the rest of our undelivered order and they refused basically saying "too bad"