Replacement and 15% off for next order due to not delivered product Although My parcel stuck in between couriers/freight companies with unknown 4PX and Yodel with two tracking numbers-no one knew where was my toner cartridges, I got replacement and 15% off for next purchase. That's why I decided to update my review.

Great labels fast delivery cheaper than… Great labels fast delivery cheaper than most for quality

All ok The cartridges arrived on fine and all appear to be ok (although I haven't used them all yet)

Disappearing discount "offers" The website appeared to be offering a discount when entering a code which it said would be applied automatically at the checkout. This was not in evidence and when I tried to enter the code required all I got was an error message saying that it was an invalid code so I ended up paying the stated price for the ink. I think this happened to me on a previous order too.

Item never received Item never received. Chased multiple times and we have been told that "I'm sorry, but we don't have control on the parcel now". We did pre alerted a few times that's something going wrong and after the week received a message about the lost parcel. We did ask for another despatch and a few days later another message was received about a "technical issue". In a matter of 2 weeks, we did run out of stock, which is generally received the next working day.