DESENIO US

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3.50
Based on 20 Reviews

5

40.00%

4

15.00%

3

20.00%

2

5.00%

1

20.00%
About DESENIO US

When our customers are happy and satisfied, we are happy and satisfied!

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Nancy Kosmoski
GB

Delivery took way too long and… Delivery took way too long and communication regarding delivery was poor. The online delivery information was inaccurate. Don't say to expect delivery in 3-5 business days and then take 10 days to deliver.

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Jessica Scott
GB

The product looks great The product looks great! I considered it very reasonably priced and it was delivered quickly! I was only confused about one part of the transaction. I had received one part and according to the confirmation everything was delivered- I reached out to customer service and they explained that my prints were being delivered from somewhere else and they were able to give me the tracking information. I would recommend!

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Marla Blagdon
GB

Products & Delivery Great. Customer Service is Slow The products are wonderful. Delivery is swift. (I would say buy smaller frame sizes elsewhere as the their prices are not compatible.) Customer Service is slow. However, I hate to ding them much for that as I don't know why. Maybe they need more staff. It be something else. I do know they are trying and they eventually resolved the problems.

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LB
GB

Love the print Love the print, but it is smaller than expected and did not fit my frames which I purchased to the measurements provided.

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Lara
GB

Order never showed up and I have tried three times I have tired to order some canvas pieces from the site three times now and they never show up (I have not been charged). I get my order confirmation email then when they fail to arrive after three weeks I reach out to customer services. Each time I am told the order has been placed and will arrive, with an apology for the delay. Then, when they still do not arrive I reach out again to be told on two occasions that there was a glitch with their computer systems and the order was cancelled in error and I was never informed and most recently that the order was lost during transit. Instead of just re-sending my order they have then cancelled it and refunded me. I am very confused as on reading reviews it appears to be a legitimate site but I have failed to receive my order three times now and question if the site is real after all. I am incredibly disappointed as I really wanted the canvas' I ordered.

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