Do not buy Do not buy. Rubbish product. No electric pulse strong enough for any change. Red lights is only thing that works. Not even Infa red.

DON'T get what you PAID for! Thank you for your email. I am not in the least satisfied with your response. It is very obvious what my receipt says (I don't need a reminder), that does not mean that it accurately reflects the transaction. Your advertisement specifically stated that I would receive three (3) gels and it had the picture of 3 gels next to it. I also included a screenshot where it shows on my invoice "3 gels", though on the same invoice it does reflect "1" in the quantity column for the gel. The following occurred: 1. Your advertisement link specifically stated "3 gels" and showed the picture of 3 gels next to it 2. The invoice I received stated "3 gels" in the product description category but also reflected "1" in the quantity column on the SAME invoice 3. On the receipt I received after I was charged it showed a "1" in the quantity column This equates to DECEPTIVE advertising. I will definitely make a formal complaint and a bad review for your company. In your email response, your representative didn't even apologize for my experience or for what may have been misleading information, your representative immediately went on the defensive. Terrible customer service! In closing, how can your company be charging $30.00 for a product that is all over the internet for an average of $9 (Nine Dollars)? Signed, Very dissatisfied customer

No returns, basically! When I requested a return, I was advised as per their return policy, “ They recommend using 5 times per week. Taking a photo each week and then after 10 weeks send them the status photos (with dates) of the area so they can gauge whether or not there has been progress. If they don’t agree with my position they can then deny the return. I do not have such a smartphone that takes photos with dates (too complicated even for me to figure out)! No more replies from Ultra-Cavitat! Please, do yourself a favor- DO NOT PURCHASE ANYTHING FROM THESE SCAMMERS!!! I'll file a complaint with BBB; then I'll go "higher"!

Works.....but Another update.....I finally got results from customer service after I told them i was in contact with my credit card company. They sent me a new unit. Update to my original review. Item no longer works.....customer service will not respond to my emails.....I'm 61 years old. Spent $6k last year on liposuction for my saddlebags. Lipo does not remove cellulite and I wasn't 100% satisfied with my results. Instead of spending another $4k to get the results I want, I decided to use this product after reading the reviews. Item comes from overseas so prepare to wait for at least 10 days. Customer service is great until there's a problem, then they dissappear. My product did not arrive like some others I saw on their website. No fancy box with pink satin lining. My EMS does not work unless I move the cord where it connects into the unit. My items were in plastic bags opened. I reached out to customer service several times and "Jane" always seemed to respond. Asked me to send a video of the EMS not working. I questioned what good a video would do if the EMS has no sound and you can't actually see it working. I asked for a replacement or i would return it. That was the last time they were willing to work with me. I truly believe my product is a returned, used item. With that being said, it does work, but be prepared to use it faithfully and give yourself time, like months. Buy your own gel, their gel gave me a serious reaction and was expensive. I use clear Aloe Vera. Concentrate on a small area, don't cover too large of an area and move slow, dont rush the unit. Make sure you drink plenty of water, continue to eat right and exercise and you will get the results you want.

Beware of this company I purchased this product under the impression that there is a risk free guarantee. There really is not, you have to read the fine print. I purchased the special gel, it did not work on my skin, as the device needs to glide over the skin, and their gel absorbs too quickly to allow that to happen. When I asked for a refund, they refused, based on the fine print in their return policy.