I had accidentally subscribed for a… I had accidentally subscribed for a year rather than the monthly payments and wiped my bank account out. As a mother of 3 teens this was a scary experience. Franco was so helpful and got me switched to monthly right away and issued me a refund. I am so thankful for the quick, easy transaction.

Great experience The customer service agent that helped me, Franco, was awesome. I've been very happy with this service, and he just made me an extremely happy customer. Thanks so much Franco!

Apart from having amazing content for… Apart from having amazing content for video editors, Storyblocks also has amazing people behind the scenes. Whenever I had a question or misunderstanding they were very fast to answer and make everything clear. It's my favorite platform to use for the footage, music and plugins that I need. Thank you and keep up the good work!

I inadvertently forgot to cancel my… I inadvertently forgot to cancel my subscription. They took care of it no problem. This is a trusted vendor.

Customer service is a delicate matter Customer service is a delicate matter, and this one was handled with excellence and expediency. It feels risky to “leave a message” fearing that’s part of the run around, but in fact they had read, responded and resolved my concern before I even got to work for the day! Thanks! When I need to re-engage here, I will do so without hesitation.