Sublime service I wanted to cancel my subscription, but it was already automatically paid for. Fast, friendly answer from the helpdesk, with the notification that they refunded my money. Thanks Franco from StoryBlocks! Furthermore, platform itself is good, a lot of footage and options. Reason why i wanted to cancel the subscription is because i stopped doing the thing i needed any footage for.

Franco is THE BEST with resolving concerns! I am on an extreme time crunch to produce a video, and jumped at the $25/month subscription opportunity I saw on Storyblock's page. I clicked "Checkout" faster than I ever should have, because only in that split second between my click and the page refreshing to show the transaction's completion did I see that it was billed at $300 per YEAR. I panicked, but it was TOO LATE!! I'd been charged!!! I immediately shot off a desperate email to Storyblocks, explaining the tale of my tragic irresponsibility. Franco answered back the next day and with just a few back and forth clarifying questions, cancelled my subscription and refunded me everything. I AM SO GRATEFUL FOR FRANCO!! And one day when I'm able to afford paying in one swoop like that, I'll definitely be back! Thank you, Franco!

Apart from having amazing content for… Apart from having amazing content for video editors, Storyblocks also has amazing people behind the scenes. Whenever I had a question or misunderstanding they were very fast to answer and make everything clear. It's my favorite platform to use for the footage, music and plugins that I need. Thank you and keep up the good work!

Franco is the best! Franco is fast, clear and I had a great communication experience with him overall.

Franco from was always a great help! Franco from was always a great help when I had some doubts about my subscription and finally after few months he helped me get through with it and now I am a member of Storyblocks for my business. 👍🏼👍🏼