Colorcinch Support Love the software and how easy it is to use. Turn boring pictures or projects into works of art! Excellent customer service too! Especially "Peter" who was very responsive via email and took care of my issue quickly!

Had a great tech support exchange- the… Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was super frustrated since I had paid the annual subscription and now it wasn’t working. I sent a help request and was impressed at how quickly I got a response. The solution that was suggested worked and I am back in business. (It was as simple as doing the software update on my iPhone and trying chrome on my Mac). Thanks Peter!

Upgraded high res PDF saves as blank file PREVIOUS REVIEW: I just purchased the upgraded version so I can save high res PDF files but, when I go to save, the file is blank. UPDATED REVIEW: Peter was an amazing help and got my issue resolved. If anyone else is having this issue, the trick that worked for me was reducing the image size once I uploaded the photo and then saved it as PDF at 300 DPI. The only reason I knocked a star off is because the speed of the website can be painfully slow. I can deal with it now but when I have to edit a higher volume of images, it gets pretty frustrating.

Fixed a subscription issue no problem and very nice employees Purchased a subscription so I could generate some images I wanted for my business, but the whole day I activated it, it wouldn't unlock the features when I signed in. I shot an email to the team and it was resolved immediately. Peter got back to me and was very polite and professional letting me know the issue was resolved. Their product works really well, I especially like their background remover.

Great customer service, product Peter was about as responsive as one could get. Dealt with the issue - and myself - very professionally. Cartoonize is a solid product with solid service on the backend. Recommend 100%.