Outstanding product and customer… Outstanding product and customer service. Scientifically backed treatments..

Products really work, and now they have top notch customer service too! I wanted to update my review for Ashley Black's team. I recently had a problem with the blaster I bought in Fall and they had a wonderful representative named Tanya who deserves all the things! She was personable, professional, knowledgeable and helpful. She singlehandedly made me feel like a valued customer and prompted me to rewrite my review. Thank you!

Appalling Customer Service Appalling Customer Service. I ordered my products 11.5 weeks ago, and haven’t even received them yet. I’ve been dismissed and told that it’s the Australia Posts and my problem now because it left their warehouse and there is nothing they can do about it. I have emailed a few times from about the 6 week mark and sometimes it takes a week to hear back from them. To add insult to injury, they offered me a 10% discount to appease my frustration. 😂 Like I’m spending more money with them and I haven’t received my first parcel? As far as I can see Australia Post received Parcel Info but may not have even received the parcel. The company is a joke and maybe even a sham. And from what I’m reading with other reviews I may as well forget my $300 - I won’t get it back and I won’t receive my cheaply made products either. Don’t bother.. Find a service more reliable, customer focused and timely and save yourself the time and effort with this greedy company. I’ll be lodging a formal complaint with the ACCC and encouraging others to do the same. They shouldn’t have trading rights here in Australia

Save your money, Products are too harsh even when used… Products are too harsh even when used as directed with very light pressure it gave me bruises. I contacted the company 3 weeks ago to return under the 1000 day money back guarantee and have not heard from them. Save your money, it’s a scam

Disappointed Disappointed - the customer service is really bad. I ordered so many products - got the small ones and lotions etc but the main ones that I wanted were not delivered. After so many attempts to reach them it was determined that they would resend them and I agreed to pay for new shipping charges. I would be invoiced - that was 2 weeks ago. I have been dealing with this for a month and a half - seriously. Each time I email them I get a "we will get back to you in 48 hours" - what the heck? Really want to like this and the company but so far.....