Great method, but no customer service, and cheaply made products Great product - overpriced, but effective. One item was left out of my original order. I contacted customer service and was told 4-8 weeks; it's been 12 and it has not shown up. Another item broke and after completing their ridiculous return process (form, multiple pictures of item on top of form), I cannot get any response to check status. I was contacted and they sent an email that contained a link to original form. No customer service phone number on the site. Buy the knockoff and watch the YouTube videos.

Untrustworthy I requested to return a product, sent it recorded delivery (it was delivered) but the company provided no refund and stopped responding to my emails. Eventually, PayPal issued a refund after a dispute. I also find it very concerning that their main Facebook page no longer allows public comments. There is no way to keep them accountable for misinformation and poor customer service. Also, there are several facebook groups with negative feedback on the company and the product.

The product literally fell apart in my… The product literally fell apart in my hands the 1st time I used it. I filed a inquiry on the website as instructed including photos and a description of the problem. That was 2 days ago and I have yet to hear back from anybody.

I ordered some devices for more than… I ordered some devices for more than $600, they said parcel was lost and they are not responsible for the aus post.

Disappointed Disappointed - the customer service is really bad. I ordered so many products - got the small ones and lotions etc but the main ones that I wanted were not delivered. After so many attempts to reach them it was determined that they would resend them and I agreed to pay for new shipping charges. I would be invoiced - that was 2 weeks ago. I have been dealing with this for a month and a half - seriously. Each time I email them I get a "we will get back to you in 48 hours" - what the heck? Really want to like this and the company but so far.....