DO NOT BUY FROM CompAndSave.com. CompAndSave.com sold me a set of aftermarket Brother LC401 ink cartridges. They were not recognized by the printer at all rendering it useless. They did allow me to return the cartridges but would not refund the shipping charges. DO NOT BUY FROM CompAndSave.com.

First Class in handling phone requests. Adrianne made ordering so easy with her caring and calming voice. She didn't mind my many questions. Hopefully, when this Senior place an order again I get her or someone just like her! You are very fortunate to have someone like her in your organization.

Horrible! Cartridge leaked, ruined my printer! Bought one of their remanufactured black cartridges for my Epson printer. Next day after installing it I discovered it had leaked all over the printer. Contacted their customer service who simply directed me to their useless troubleshooting website. Wouldn't even refund my purchase. Now it looks like I need to buy a new printer.

my returns were handled quickly and… my returns were handled quickly and professional

Exemplary Customer Service - Arianne This my first time ordering from your company, and it won't be my last because of outstanding customer service from Arianne. Before I placed my order, I called a major, well-known company and when I asked them which ink cartridges are compatible with my printer, they asked me to Google it because they would have to do the same. When I provided Arianne the model number, she not only looked it up she provided me the number and quantity options. She also took the time to educate me on the difference between toner and ink-based printers. Then, when it came to taking my order, she was clear with her instructions and slowly repeated everything to ensure that everything was accurate. I understand that the next time I order it will probably be another representative, but you have a customer for life because she was so kind, professional and helpful. Thank you.