Anony Mous
GBHorrible! Cartridge leaked, ruined my printer! Bought one of their remanufactured black cartridges for my Epson printer. Next day after installing it I discovered it had leaked all over the printer. Contacted their customer service who simply directed me to their useless troubleshooting website. Wouldn't even refund my purchase. Now it looks like I need to buy a new printer.
bob caissie
GBmy returns were handled quickly and… my returns were handled quickly and professional
Eva Ballone
GBDelta delivery was quick and correct. -
Rick
GBExemplary Customer Service - Arianne This my first time ordering from your company, and it won't be my last because of outstanding customer service from Arianne. Before I placed my order, I called a major, well-known company and when I asked them which ink cartridges are compatible with my printer, they asked me to Google it because they would have to do the same. When I provided Arianne the model number, she not only looked it up she provided me the number and quantity options. She also took the time to educate me on the difference between toner and ink-based printers. Then, when it came to taking my order, she was clear with her instructions and slowly repeated everything to ensure that everything was accurate. I understand that the next time I order it will probably be another representative, but you have a customer for life because she was so kind, professional and helpful. Thank you.
GARY VITUCCI
GBArianne is a great service representative Arianne was very courteous, efficient and patient. She made ordering replacement ink a pleasurable experience.