I waited for over a week for my order… I waited for over a week for my order to ship just for my order to get canceled I will never again shop here

Why would you want a review from me Why would you want a review from me. I purchased my wife's favorite perfume on December 11, 2020. Order was accepted and paid by paypal same day with the committment to be delivered by Christmas. A week before Christmas I get an email stating that Fragranceon was going to credit my account. No excuse, no reason, nothing, just the one statement. Needless to say my wife's present was late. Two days after Christmas she got her gift. Very angry at this company. I guess with such poor business practices I am lucky to get my money back.

Not the best experience Not the best experience. One week after ordering I checked the tracking number and noticed no action had been taken. I emailed their customer service and asked for a refund. Later that same day I checked the tracking again. It now said a label had been printed but that was it. No scans had been placed by the courier. I emailed their customer service again and again asked for a refund because it hadn't shipped. I never received any reply from the company. A couple days later my order arrived. It was a different cologne than what I had ordered. I had ordered a bottle of Lempicka au Masculine but received a bottle of Lempicka Homme. Similar? Yes. What I had ordered and what was pictured and named in the description? No. FragranceX.com is a much better site to purchase perfume and cologne from.

Bad customer service I ordered a Mac mascara from this company “Fragance.On.com”, confirmation e-mail received but then after 3 weeks nothing else happened and I tried to e-mail, contact company but on the website it only said “store unavailable” to me it’s either a ripped off or fraud this company. Very bad customer service and I do not trust or will ever order from here.

Never received my perfume Never received my perfume, they don't even have any way to track your order you make a payment & sign up & for some reason you try to login & you need to reset password once you do . You go on your Gmail & on the message has red 🚫 notice saying this might be harmful 100% would never thought it will happen to me this store online should be taken down