I hardly write bad reviews but I… I hardly write bad reviews but I thought I should to let others know my experience. I ordered thru the company they charged me after a couple weeks I reach out and asked when my items were going to be shipped they they had an unusual high volume or orders. So I waited and it’s been a month and still nothing which in my opinion it’s a little ridiculous. I finally had to ask for a refund because obviously they were not going it send it to me and I did get confirmation they canceled my order now I will be checking that I get credited on my card. But never again will I order from this company anyone who does expect to wait or not receive your order!

THIS COMPANY IS WIRE FRAUD SCAMMERS This company is a complete WIRE FRAUD SCAM! I am writing this to forewarn ALL potential customers to do no financial transactions from Sugarbabycare whatsoever! I online ordered on 02/11/24, Order#109550, in amount of $155.99 for items in stock, which prompted an email from them on 02/12/24 confirming paid purchase received, and assurance to notify me of shipping date. I checked back on their site to find a 'suspicious' USPS tracking# 9434611206217618514867, so I called USPS directly and was informed that a package was NEVER brought to process for delivery. I figured Sugarbabycare were overly busy, so i politely waited and waited...NOTHING! I then emailed them on 02/18/2024 asking for status update and they NEVER made any attempts to communicate back, but they kept sending me almost daily text msgs to buy more products! Eventually, I called USPS again, and they reported the same message - no package, no delivery. I then called the number from the text msg: 1-833-568-3809 (always busy) signal. I sent several txt messages, but got no response. I had to take action and call the bank to change my card number and file a FRAUD claim against Sugarbabycare. I've also reported them to the Better Business Bureau for fraudulent wire scam behavior. THEY ARE PURE WIRE FRAUD SCAMMERS.

I ordered over a month ago and still… I ordered over a month ago and still haven’t received my order ! Got a text when I ordered saying Thank you for supporting small business when I look it’s coming from china 🤦🏻‍♀️

Scam scam scam I've spent 2 hours combing the trying to find someone to real contact. The info provided doesn't get you anywhere. Live chat isnt even a real option. The mission statement is scetch. I wanted to cancel the order was place 4 businessdays ago with express shipping but no progress on stats of item. since I've received nothing but fake spam emails about promo offers and news letters more than Facebook. Do not buy! Please save your money you're stuck paying if you buy

This company has to be a scam I have been waiting for my order for 2 and a half months now. I placed the order on January 19th and have yet to receive it. I have sent several emails inquiring about the status of my order and only received one response stating that shipping takes two weeks, which was not accurate. A shipping label was created on March 18th, but there have been no further updates since then. I am extremely disappointed with the lack of communication and transparency from the brand and will not be ordering from them again. I advise others to avoid this company and choose a more reliable alternative.