Helpful! The guys working for this company are really helpful, and have tons of patience! They helped me decide which printer would fit my needs best, and since it is a refurbished machine, the price was really attractive!Thankyou!

Save yourself the god-ato wful headaches I wish I had read the BBB complaints before purchasing a printer that never worked. I originally ordered and paid $188.00 for a dual trays laser printer they have listed on this website. I received a call from a fork tongue charlatan that tricked me into believing that the more expensive printer was brand new and is a much better option. I asked him how much was the shipping cost and he told me that because I would be spending over $500, shipping is free, lies, he charged me $50.00 for shipping. I received the printer and the printer didn't work. I called and told him that the printer didn't work. I informed him that I wanted a return label, he told me that I could not return it. He told me that his IT department would help me set it up, (laughable). I spoke with the IT manager, who told me that he would have his IT guy call me back (I never got a call back). Almost two weeks later, I called the printer manufacturer and left a message for their manager, two days later I got a call back from one of the manager, I explained that one of their dealer sold me a defective product and refused to take it back. After doing some research, the manager explained that they they're not affiliated with Refurbexpert or any of their affiliates; refurbexperts purchased used products from places like eBay, clean them up and resell them (which explains why they didn't have a manual and why the expensive warranty they sold me was completely useless). The manager called them, things were said that I cannot repeat, twenty (20) minutes later, someone from refurbexperts called and told me that they were sending me two return labels. From start-up to finish, they held my $710. 00 hostage for over two months. (Did I mention that I needed this printer for business purposes). I wish I could have written this review with -1,000 stars.

MASSIVE BAIT AND SWITCH OPERATION These guys have to be shut down by the Better Business Bureau. Never have I purchased something only to get an email asking to "clarify" my order after the purchase. Only then is it made clear that the actual price is TRIPLE, YES TRIPLE what the listed price was--the product simply will not function unless you purchase the add-ons. The thing which attracted me frankly was the lesser price, but you will be paying more than any of the other listed prices in the end. DON'T FALL FOR IT! It is a racket to end all rackets.

Sy is an awesome sales rep Sy is an awesome sales rep. and always available to help. Prices are excellent. The Refurbished printer is working great so far. Thanks Sy.

Great company to work with Great company to work with. Good pricing and fast delivery.