This is the only site with Good reviews- MMMmmmmm..... Very unhappy with the experience. I ordered 2 printers totaling $250. Only later did I find out the pictures did not represent the printer, so I purchased extra paper trays, which cost a lot more in shipping. Sy called me to up sell me and totally confused telling me what a great deal I was getting by getting reconditioned printers instead of the refurbished and never mentioning that I would be receiving 2 paper trays- when we discussed that I needed only 1. In the end, I spent $423 for the same printer I can get elsewhere for max $125. They decided to charge me a 30% restocking fee and the return shipping- so "satisfaction guaranteed" means nothing to them. They have offered e to return the paper trays at my shipping expense ( about $30) for them to refund me $17 per tray. Really? And they took 2 weeks to get here! After reading many other bad reviews on other sites ex.(resellerratings)- I see our stories are all similar! Lesson Learned.

Fantastic Range! I was crazy on my old faithful HP, it served me so well for all these yrs. I was searching on-line to buy the same again but I could not find it anywhere -it has been discontinued. I am so excited to have found a refurbished model on Refurbexperts. Next time Refurbexperts will be my first stop. :)

Save yourself the god-ato wful headaches I wish I had read the BBB complaints before purchasing a printer that never worked. I originally ordered and paid $188.00 for a dual trays laser printer they have listed on this website. I received a call from a fork tongue charlatan that tricked me into believing that the more expensive printer was brand new and is a much better option. I asked him how much was the shipping cost and he told me that because I would be spending over $500, shipping is free, lies, he charged me $50.00 for shipping. I received the printer and the printer didn't work. I called and told him that the printer didn't work. I informed him that I wanted a return label, he told me that I could not return it. He told me that his IT department would help me set it up, (laughable). I spoke with the IT manager, who told me that he would have his IT guy call me back (I never got a call back). Almost two weeks later, I called the printer manufacturer and left a message for their manager, two days later I got a call back from one of the manager, I explained that one of their dealer sold me a defective product and refused to take it back. After doing some research, the manager explained that they they're not affiliated with Refurbexpert or any of their affiliates; refurbexperts purchased used products from places like eBay, clean them up and resell them (which explains why they didn't have a manual and why the expensive warranty they sold me was completely useless). The manager called them, things were said that I cannot repeat, twenty (20) minutes later, someone from refurbexperts called and told me that they were sending me two return labels. From start-up to finish, they held my $710. 00 hostage for over two months. (Did I mention that I needed this printer for business purposes). I wish I could have written this review with -1,000 stars.

Sy was very helpful and prompt Sy was very helpful and prompt. Great price as well.