Bad service they don't care about the… Bad service they don't care about the warranty and quality is not as expected. Also sent wrong order. I manage a project management office and I'm not sure to order anything else with this supplier. They also replay with an apologize and offer a solution but the solution is to forget the old purchase and buy another toner with us. So this seller love playing with customers

Never buy item form this store Never buy item form this store. I didn't get my order over half month even I track the order almost everyday. The customer service does tell u that they shipped the item but actually not. After half month, CS said the order will be shipped by "fairly fast" delivery after I complained lots everyday. You have to prepare you couldn't get the order within half month if you don't like to track,call, supervise, and emails for pushing the delivery everyday .

Like many others Like many others, placed an order, no shipping info, no product. Demanded refund, nothing. Either hijacked by hackers or just a flat out scam. Reporting to BBB, and any agency I can

DO NOT ORDER DO NOT ORDER. Ordered on January 10, heard nothing from them until March 7, when they told me my items were backordered with no ETA and asked if I wanted to cancel. I immediately replied and asked to cancel, to which they replied the "cancellation window" had already passed and they needed five business days to determine whether cancellation would be possible. I emailed back and forth with them for a few days and each time they kept adding more time to "resolve this issue." Ended up calling my bank and disputed the charges. DO NOT ORDER.

These guys don't deserve a star These guys don't deserve a star. Beware on this company. They shipped prinker ink that was 15 months expired. Email and phone call responses less than timely. They took 4 weeks to credit my account but did not credit shipping plus some of the sales tax. I had to travel to the local FEDEX office to return their expired product and then purchase a shipping container for the return of their expired product. TERRIBLE DOES NOT BEGIN TO DESCRIBE THIS EXPERIENCE!