Deanna Smith
GBThis experience has turned into a nightmare In August 2021, I initially posted a good review of the logo design process. The team helped me clarify what I wanted, and I was willing to pay someone to come up with a design, so I could focus my attention elsewhere. I had a few issues with them insisting I had to pay several hundred more dollars for their legal team to register my design with the US trademark office, but I eventually got them to back off and just give me my logos. After I paid for and received my logos, I started noticing incredibly similar designs with several other businesses, so in the end, I NEVER used the logos I paid for. That has not stopped this company from repeatedly contacting me every few months insisting that I MUST pay their legal team to register my logos with the government. They insist it's a legal requirement. It's not. Now, we are two years into this process (October 2023), and their behavior has elevated to the level of harassment. Their "paralegal" told me I would be contacted "each and every day." One of the final messages from him was "You will receive a lawsuit for Infringement and you can pay $75,000 in the court." They have no basis for this. I know that. But the harassment needs to stop. Do NOT engage with this company. They will either drain your bank account or drain your energy.