Fraud - stole my credit card Nexus lured me in with their Google ad and introduction project fee of just $49. I signed up for it and paid online via credit card. Then I got multiple emails asking for payment again and saying, "check your account, we promise we didn't charge you yet". I thought that was odd. Hours later, my bank froze my credit card and it turns out they charged my card 10 times! My bank is taking care of it with their fraud department and I did submit a fraud report to Google Ads.

This company will scam you This company will scam you. I paid in full for the illustration of my daughter's book by her 6th birthday. I explained that she had opportunities to pitch her book, scheduled a pre order campaign, and book tour schedule. I was told FROM THE BEGINNING they could illustrate her entire book in 6 months. I made it clear that would be my deciding factor. We had to cancel her book tour, refund preorder book orders, and worst of all I've had to look at my daughter's disappointment of not having her book completed until this day. We are a few months from her 7th birthday and I hired this company when she was 5. My "project manager" Casper is a joke. Their "complaint process" is a joke. They pretend to offer accountability and support and they don't. I only have 16 pages and its been over a year of inconsistent communication and mediocre project management. As of today I have not heard or received any illustrations from Casper in OVER A MONTH. Don't take the bait. They will take your money and underdeliver. You'll be lucky if you get a completed project from them. I am now questioning if those "reviews" on their website are even real people. Until I get a partial refund, I will continue to bring accountability. Leaving this review is part of it, speaking with my attorneys is what comes next if they continue to hold up my project and not refund me part of my investment. Because my daughter's brand has suffered real damages as a result of working with their company.

Excellent and Timely Illustration Excellent and Timely Illustration. Well done Team Nexus Illustration . Will definitely come for more

Perfect Illustration! Wow! My perfect logo turned into a vector logo! Thank you so much, Nexus Illustration. 100% Recommended. Patient, and helpful and stayed with it until the customer is happy. Best service ever. Wonderful!

Happy with the final product The team at Nexus Illustration is super supportive and patient. The people working there are very professional and there artists are very talented. Lastly, communicating my ideas was super easy and I am very happy with the final product.