Excellent Service. I'd never heard of this company before but bought one of their products recently, unfortunately, it developed a fault. I contacted them and the customer services I received was second to none and a replacement item sent straight out. I will certainly purchase their products again in future. Thank you very much.

This crap should be given away as a… This crap should be given away as a gift in gratitude for purchases made and not sold for the price of a good product. Another example of substance over form...

No post-purchase service! I needed a battery cover for a Kikkerland Gear Clock and was told "We do not sell replacement parts. You need to buy a new clock". Buyer beware! If there was a minus 10 rating, I would give them that.

No Returns They don’t allow returns - or, at least, they try to duck returns. They have failed to respond to any of my attempts to get info on how to return an item. DON’T RECCOMMEND THEM! (Unless you order via Amazon which has a great return policy / system)

***THIS COMPANY HAS SOME SERIOUS ISSUES*** *****Save yourself the money and hassle. DON'T BUY FROM THEM!***** Honestly, kikkerland is good in concept... but the application is AWFUL! Products have some seriiouuusss quality control issues and THERE ARE NO RETURNS!!! Despite claiming they offer returns, there is no option to actually carry it out on your account. You have to contact them and even then, they never respond. I had a massive haul consisting of 20 items I bought from them, out of those 20 items only 5 were acceptable quality. The rest was poorly made, had defects, and other awful crap that is NOT ACCEPTABLE for a business. This sucks cause the stuff they sell is pretty cool in concept, but the actual product is crap quality. ******DO NOT BUY FROM THEM!******