No Returns They don’t allow returns - or, at least, they try to duck returns. They have failed to respond to any of my attempts to get info on how to return an item. DON’T RECCOMMEND THEM! (Unless you order via Amazon which has a great return policy / system)

Ordered the Solar Einstein last week… Ordered the Solar Einstein last week and it arrived rather quick, but then even after leaving it for hours in the sun the moving hand stops moving after 1 minute. The thing simply doesn't functions as promised, beside that as an artist I can say that the design is quite amateuristic, the head is ok-ish but the body is designed by someone who can't draw or sculpting. The company offered to send another one without any guarantee if that one would function, it seems their products leave the factory without any end control. My judgement: a amusing concept but non quality result.

***THIS COMPANY HAS SOME SERIOUS ISSUES*** *****Save yourself the money and hassle. DON'T BUY FROM THEM!***** Honestly, kikkerland is good in concept... but the application is AWFUL! Products have some seriiouuusss quality control issues and THERE ARE NO RETURNS!!! Despite claiming they offer returns, there is no option to actually carry it out on your account. You have to contact them and even then, they never respond. I had a massive haul consisting of 20 items I bought from them, out of those 20 items only 5 were acceptable quality. The rest was poorly made, had defects, and other awful crap that is NOT ACCEPTABLE for a business. This sucks cause the stuff they sell is pretty cool in concept, but the actual product is crap quality. ******DO NOT BUY FROM THEM!******

Excellent Service. I'd never heard of this company before but bought one of their products recently, unfortunately, it developed a fault. I contacted them and the customer services I received was second to none and a replacement item sent straight out. I will certainly purchase their products again in future. Thank you very much.