I ordered five items with a gift card… I ordered five items with a gift card and paid the rest on cc. 3 weeks pass and my order was not shipped and i had yet to receive shipping information. It was just a mistake on their part - mistakes happen everyday, it didn’t really matter too much but it was slightly upsetting. Package was shipped and items are high quality! Love it.

Ordering from your company is very… Ordering from your company is very easy.. you never disappoint us. Fast delivery.. and the little extras that you included in our order is much appreciated. Thank you.

Fast shipping and great shipping rates… Fast shipping and great shipping rates for rods.

Poor customer experience My experience with the dark matter team was less than enjoyable both at the New England saltwater fishing expo and during the purchase of my rod. I wanted a custom rod but was pushed towards the IO. I'm not happy with it bc it is not what I wanted but I figured I'd give it a shot because dark matter has a good reputation. I'm sure it will do it's job but I don't think I would purchase another dark matter rod in the future.

No complaints whatsoever No complaints whatsoever. It was my first time dealing with them, and Josh and the crew were so very helpful and expedient. I was nervous that the product wasn’t going to be exactly what I ordered, yet it was perfect. Thanks a million to J&H and the Accurate Fishing. It was inconvenient that I had to sign the FedEx drop off. I had to stay home a whole day from work, risking being written up or fired, so my only wish is that we shouldn’t have to sign for a delivery.