My order was carefully packed and… My order was carefully packed and shipped in a timely fashion. Everything was perfect and as ordered. Customer service was excellent and my questions answered in a timely manner. I will order again without hesitation.

Fast shipping, great prices I ordered an avet HXJ and it came within 4 days. Considering I live across the country from J&H, that’s really good. I received exactly what I had ordered, and it met my expectations. I will definitely be ordering from J&H again.

Ordering from your company is very… Ordering from your company is very easy.. you never disappoint us. Fast delivery.. and the little extras that you included in our order is much appreciated. Thank you.

Poor customer experience My experience with the dark matter team was less than enjoyable both at the New England saltwater fishing expo and during the purchase of my rod. I wanted a custom rod but was pushed towards the IO. I'm not happy with it bc it is not what I wanted but I figured I'd give it a shot because dark matter has a good reputation. I'm sure it will do it's job but I don't think I would purchase another dark matter rod in the future.

I received super fast service and… I received super fast service and shipping and would recommend j&h to anybody I know who is looking for quality products at a modest price. There was a mis selection I made on my order and they quickly corrected the issue 5/5 stars!