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Trustify360 - Default Title

Answering Service Care

441 S State Rd 7, 33068, Margate, United States

http://answeringservicecare.com

Visit this site

4.15

Based on 20 Reviews

70.00%

10.00%

0.00%

5.00%

15.00%

About Answering Service Care

Answering Service Care (ASC) Your calls and chats answered by real people! Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 4 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. Why Choose ASC? Never miss another call: Our around-the-clock service ensures that every call is answered, even during peak times or after hours. Handle web inquiries with 24/7 live chat: No matter when your customers visit your site, our live chat agents are there to assist them in real-time. Give a great first impression: Our trained professionals ensure that every interaction counts, capturing all vital information and messages for you. Save money on full-time receptionists: Opt for a cost-effective solution without compromising on quality and availability. Web and Mobile App: Manage your communications effortlessly using our intuitive web and mobile platforms. Payment IVR: Streamlined, secure payment processing over the phone, providing convenience to your clients. HIPAA and PCI Compliant: We prioritize security, ensuring all communications and data are handled with the utmost care and compliance. We Get It. Discover more benefits and tailored solutions for your business: Visit Our Website Now

Contact Info

http://answeringservicecare.com
441 S State Rd 7, 33068, Margate, United States
sales@answeringservicecare.com

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I really like how when I send emails I really like how when I send emails, one person and sometimes two, email me right back with in 10 minutes to let me know that they received my request and have added or deleted an employee. They deliver excellent customer service!

Definitely recommend them We have been using ASC for almost two year now. They have a wonderful staff that is always helpful. Our phones are answered and messages are sent to us with the person's name, call back number, and the person's message. I would definitely recommend them if you need help answering your business phone. We mostly use them for after-hours and weekends. I will say some agents are better than others, but that's normal.

Reliable and Dependable Always! It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!

Don't expect much Several weeks into the process, we are still working out the kinks. Response time is slow, and the follow up is passive rather than active. I am on the verge of searching for a new service.

I had an issue with the protocol for our phone message retrievals. I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!

Answering Service Care

http://answeringservicecare.com

About Answering Service Care

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