Answering Service Care

441 S State Rd 7, 33068, Margate, United States
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4.15
Based on 20 Reviews

5

70.00%

4

10.00%

3

0.00%

2

5.00%

1

15.00%
About Answering Service Care

Answering Service Care (ASC) Your calls and chats answered by real people! Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 4 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. Why Choose ASC? Never miss another call: Our around-the-clock service ensures that every call is answered, even during peak times or after hours. Handle web inquiries with 24/7 live chat: No matter when your customers visit your site, our live chat agents are there to assist them in real-time. Give a great first impression: Our trained professionals ensure that every interaction counts, capturing all vital information and messages for you. Save money on full-time receptionists: Opt for a cost-effective solution without compromising on quality and availability. Web and Mobile App: Manage your communications effortlessly using our intuitive web and mobile platforms. Payment IVR: Streamlined, secure payment processing over the phone, providing convenience to your clients. HIPAA and PCI Compliant: We prioritize security, ensuring all communications and data are handled with the utmost care and compliance. We Get It. Discover more benefits and tailored solutions for your business: Visit Our Website Now

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Optima Imaging, LLC
GB

Great Customer Service They represent my company in a professional manner to all of my customers. They follow up to make sure I have received the information. This helps to ensure customers do not slip through the cracks during a busy week. Best service I have added to my business to date. Thanks You!!

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Office Manager
GB

Answering Service for a busy Medical Practice We have tried other answering services none of them compared to Answering Service Care. They have excellent phone skills, our patient's are never left on hold. The calls are answered by the 3rd ring. The messages are well taken and complete. Best of all they screen the calls very well knowing what is a true emergency or not.

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Robert Strickland
GB

What a great team at Answering Service Care I have been with Answering Service Care for the entire 15 years I have been in business. What a great choice to choose them to be my call center representation. The professionalism has been outstanding and if there are any issues, they are quick to resolve them. What a dynamite team.

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Davina
GB

Definitely recommend them We have been using ASC for almost two year now. They have a wonderful staff that is always helpful. Our phones are answered and messages are sent to us with the person's name, call back number, and the person's message. I would definitely recommend them if you need help answering your business phone. We mostly use them for after-hours and weekends. I will say some agents are better than others, but that's normal.

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Robin
GB

I really like how when I send emails I really like how when I send emails, one person and sometimes two, email me right back with in 10 minutes to let me know that they received my request and have added or deleted an employee. They deliver excellent customer service!

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