Samantha D.
GBConsistently Fantastic! We have now opened a second location and are using WellReceived for that location as well. It was just as fantastic of an experience this time around! As always, the team has been super responsive to any edits and requests we throw at them. Special shoutout to Tiff Greene and Kathy F., they always make sure we are covered!
David Juhn
GBHassan was great in helping me set up… Hassan was great in helping me set up my account! Very professional and upfront about everything. Thanks!
Dr. Maya Gonzales
GBGary followed up to make sure the… Gary followed up to make sure the service was fitting my business needs. When my introductory period was over he was able to make sure I was in the correct plan.
customer
GBExcellent company..... Don't Over Think it.. .They're Great! Excellent company... all English Speakers... if you have a receptionist to answer the phones fire her and let her get another job doing something else... Well Received is awesome... they not only answer your phones but they can book an appointment for you thru their other company.. set more appointment... highly recommended... love these guys...
Jeremy Granger
GBEfficiently and accurately scheduling our patients Their answering service team is very polished and friendly. Because we have a multi-office, multi-doctor facility, we were very concerned about patients being scheduled incorrectly or with the wrong doctor. We created a hybrid approach where WellReceived gathers information and puts it into a message que and our team is able to efficiently work through the messages to schedule our patients very efficiently. Prior to WellReceived, patients left a voicemail, which led to numerous unhappy patients and consumed a lot of our time checking messages. With the message que, our team can easily read though the notes and the patient's information. Teaming up with WellReceived has been one of our best business decisions.