Customer Service inexistant Was on a free 3 months sub on Mastermind.com as part of the mcconaughey Road Trip Program. However, I didn’t realize they were going to charge me after the 3 months and genuinely just thought I’d lose access. I emailed support to ask for refund since I’m not utilizing their platform for any other training. They refused to provide refund, offering instead to keep using their website I have absolutely no interest for. They are now ghosting my emails and just decided to stop replying. Pretty shady practice if you want my opinion

Replays are a New Standard Dean and Tony and the Mastermind Team are awesome. Videos are informative with lots of action taking suggestions. Technical staff are careful with your content. Great in-place help videos. My favorite part though is that I can learn any time even if I get interrupted while watching an event or video. This is a game changer. Dean provides extra bonuses to keep interest in paying for his subscriptions.

Cancellation links don’t work!!!!! Tried cancelling the subscription during the trial period, links to cancel didn’t work, tried calling, phone number didn’t exist. Sent repeated emails to the company all returned via post master, unable to log in to my account says email/username isn’t recognised. 2 months later and still taking money out of my account. Edited: 24 hrs after posting this review I was contacted by the company , I have now had my 2 months subscription fees returned to my bank and my subscription cancelled as requested.

This experience since April 2023vwhen I… This experience since April 2023vwhen I met Mastermind has been great, It is a wonderful Community. They support our lives and Dean Gives us a full personal support. Lots of motivation every day by his videos and personal contact both of his own emails and from his wonderful staff

I was lured into Dean’s real estate… I was lured into Dean’s real estate program, trusting him after purchasing KBB. I was even told by a member of the program, after purchasing a $30K class that he’d just gotten off the phone with Dean and told him about me. Utter BS. I fulfilled the requirements of the course to receive a promised (on contract!) refund if I didn’t make a single sale. Response wouldn’t refund me. Instead, they said they’d extend my classes another year?! I’ve called, e-mailed requesting refunds, and they refuse to commit to their own agreement!!!